Our Policies


You can shop with confidence with the peace of mind knowing that you are dealing with a company that holds your private data and information in the highest regard.

 

Dispute Resolution

If visitors or customer have any issues regarding the privacy practice of our website, please email support@vrtelepoint.com.au addressing our Privacy Policy Supervisor at the address above. Our Privacy Policy Supervisor will respond within 10 working days.

Data Collection

When visiting websites, certain information about you and your computer may sometimes be collected. This section explains what information our Privacy Policy Supervisor will be collecting, and how it is used.
We may collect, share and use the following information about our visitors:

  • username data
  • user's home-info data
  • dynamic.clickstream data
  • dynamic.http data
  • dynamic.interactionrecord data
  • dynamic.miscdata data
  • dynamic.cookies data

We collect, share and use this information for the following reasons:

  • share marketing or remarketing insights with our business partners such as, Google Analytics and Goodle AdWords to provide the customize promotion benefits
  • Completion and Support of Current Activity
  • Website and System Administration
  • Research and Development
  • Affirmative Customisation
  • One-time Tailoring
  • Contacting Visitors for Marketing of Services or products (newsletter subscribers only)
  • Customizing advertising services

User Account Registration Data: The user account registration is optional. The data is stored on our server and is used for the sole purpose of speeding up your order process.
Data is collected when customers place an order: We collect customer's Physical Contact Address and Internet Contact purpose of processing the order and delivering the goods ordered.

As we offer high value products, we may occasionally ask for additional personal information during the order stage like your IDs, utility bills, etc for the order verification for security reasons . All the information collected for this purpose is solely used for internal business only.

Any such information collected from customers is handled diligently by our trained staff and gets deleted from our email servers within 60 days.

Newsletter Service: Customers may opt-in and opt-out of our newsletter service. Our newsletter subscription service application may collect customer's demographic data in order to provide suitable content to subscribers. Customers may opt-out of the newsletter at any time. Instructions on how to opt-out is provided in the bottom part of every newsletter sent.

We DO NOT SELL collected data to 3rd parties: All data collected is used strictly for the purposes defined in the above clauses. We will never sell collected data to any 3rd party individual or organization.

 

Cookies

Cookies are a technology which can be used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not.


Our website uses cookies for the purpose of 'remembering' customers' choice of local site only.

All the personal information we’ve collected will never be retained for longer than is necessary; and you reserve the right to see the personal information we hold, shared and used about you.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Consent

By consenting to this privacy policy, you are giving  permission to process your personal data specifically for the above purposes identified.

Repeal of consent on personal information agreement

You have the right to repeal your consent of previous agreement on collecting, using and sharing for personalization of advertisement or other services purposes. You may change your mind by writing or emailing us at any time.

 

Statement Update

We may update this privacy policy by posting a new version on this website. You should check this page regularly to ensure you are acknowledged with any changes.

 

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