Our Promises

Our promise to you

Several years ago, we had a dream; a dream about building a technical distribution business in Australia to fill the gap that we believed existed at that time. With the help of a dedicated team and the support from our partners, both our suppliers and our local retail partners, this dream continues to grow from strength to strength.

Our team are totally committed and passionate about what we do and what we are building.


Our promise to retailers

  • We are appreciative for allowing us the opportunity to begin a business relationship together and we welcome you to the VRTelepoint family.
  • At all times, honesty and integrity will be the foundation of our dealings.
  • We will treat you with respect and dignity and will endeavor to bring brands that are relevant to the market and which will sell.
  • Our passion will be shared and we will be open to new ideas and will listen to you. At VRTelepoint, we value relationships and we build them for the long-term.
  • As a partner we understand that it will take both you and us to join forces to make our relationship a success and one that will stand the test of time.


Our promise to Brand Owners

  • As your partners, we will respect and value your brand and treat it as if it was our own.
  • We have a long-term view of business and as such, we will invest in your brand for the long-term benefit for all.
  • Your rules and guidelines will be followed and we will never expose your brand in a manner that is not in line with the international guidelines.
  • You are guaranteed our unbridled support and dedication and you will always be welcome to visit our offices anytime.
  • We know that our continued success is dependent upon your continued success, so we will share with you our ideas and beliefs and success stories.
  • We will build a long-term personal relationship with you because to us, business is personal.

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