Server administration

A qualified administrator is of no less importance as quality hardware or reliable software. What's more, a good administrator will manage to 'squeeze' the most possible performance from both hardware and software, smooth away their imperfections, prevent most failures.

With our administrators, all preventable problems will be prevented and avoidable incidents avoided. Should some indivertible problem occur, our administrators will do their best to solve it before it seriously affects operation of the server.

What does Supportex team do to achieve top performance and reliability of the servers:


Performance tuning

Our experience shows that such simple thing as correct configuration and setting aimed at the Client's specific needs boosts server performance, helps use its resource most efficiently. Our administrators do know how to deal with high-loaded servers and systems. For every project they carry out optimization at all levels, from web app to system kernel and web stack, lowering the risk of failure due to peak load.


Proactive monitoring

Monitoring is performed round-the-clock, with check interval starting from 60 seconds. It helps to detect the slightest signs of a problem which is going to occur, so appropriate measures can be taken in advance. You will be instantly notified about the incident in a way you specify - by email, or jabber, or phone.


Doing all routine procedures carefully and on time

Everything should be done properly and on time. For our team it isn't a cliche - it is a guide to action. Custom setting of hardware and software helps to avoid failures which are otherwise inevitable. Security audit at all levels - from web applications to the entire system, installing all updates and patches as soon as they are released, setting firewalls, will make servers considerably safer. Regular backup will guarantee that valuable data won't be irretrievably lost. Day after day our specialists do plenty of routine work for the only purpose - to make your servers work perfectly. Our administrators do their best to prevent the problems that could be prevented, and quickly mitigate after-effects of those that couldn't.


Security services
Backups and data recovery

Regular backup is an only measure that ensures that your data will never be lost irretrievably. The one who neglects backup completely or performs it irregularly, faces a risk of losing valuable data due to his own carelessness.


24/7 support

Our support team works round-o-clock to help you deal with any problem that might arise.


Typical server administration issues we deal with:
  • web server administration and optimization (IIS Server)
  • Amazon Web Services (AWS)
  • DNS server administration (BIND, PowerDNS)
  • mail server setup and tuning, protection against spam and malware (Sendmail)
  • database server setup and administration (MS Sql Server)
  • load balancing setup for high-loaded systems, cluster solutions based on Pacemaker/Corosync, DRBD and cluster file systems
  • security audit, custom security measures and server-side firewall solutions
  • backup solutions and data recovery

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